Shipping & Returns
Shipping - Italy
All shipments are handled using standard national courier services.
Shipping costs are calculated based on the weight of the items in your cart and are automatically set and displayed on the checkout page according to the following rules:
| Weight (Kg) | ||
| from | to | shipping cost |
| 0 | 5 | €6.00 |
| 5.01 | 10 | €7.00 |
| 10.01 | 20 | €9.00 |
| 20.01 | 30 | €10.00 |
| 30.01 | 50 | €18.00 |
| 50.01 | 100 | €22.00 |
Returns (Legislative Decree 206/2005)
Customers who are not satisfied with their purchase can request a return for a size exchange or a refund within 14 days of receiving the order by sending an email to leonardoluxuryhomedesign@gmail.com
Refunds will be processed as soon as the returned item has been received, verified, and accepted using the same payment method chosen by the customer.
Once the return request has been submitted, the customer will receive return instructions via email. Unauthorized shipments will be refused.
The customer has 10 days from the date of authorization to return the purchase.
Return shipping costs will be borne by the customer, except for specific promotions valid at the time of purchase of the product.